Agoda reviews

3.9

78% would recommend to a friend

(2,906 total reviews)
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Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Nov 10, 2018

Senior Full Stack Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Progressive -Fast paced -Open to ideas from developers

Cons

- When they hired me in Bangkok, in the interview they were bragging about how good they were and how they could get anyone they wanted in the company and how they only employ 1% of applicants. Everything seems... over exaggerated. Despite all this, I come from a western country and left a very high paying job. Their offer was MUCH less than my offer back home. I told them I would only stay for a short time in the job and wanted to do it to enjoy my time while it lasted in Bangkok. Despite this, they were so confident and arrogant that I would stay more longer than the time I quoted that even during my exit interview they were like "when we hired you, we knew that you would stay for more longer than xxx time" after I told them I was quiting. I found them to be quite cocky and over confident of their worth to my career. For a whole year, they bragged on about how they could pay anything to get westerners to come and work for them but when push come to shove and I told them how much they needed to pay to be just as good as my offers back home, they turned around and said "You're not worth that much". I would personally tell them that they aren't worth MY TIME either, but that's above their heads at the moment because they are arrogant.. As for the person that said this: "There's a tension in the company regarding the low salaries paid to the "local" Asian workforce vs. the high salaries and stock options typically awarded to Western expats (or Asians educated overseas) and senior management." They do this because they have to, to retain these staff. The offers are STILL not attractive even for the western expats anyway despite what Agoda says. The salary after tax verse the cost of living is still worse with Agoda than back home in most western countries. The only westerners who work in Bangkok are there for just lifestyle reasons and not money which is understandable due to the nightlife and beach scene.

1.0
Jul 9, 2018

Be careful people and work environment at Agoda.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, people team(HR) are great.

Cons

- Too many immature coworkers who always rude and not respect others. - Noisy from others as they like to talk very loud and chat with their friend just like you are in the highschool. - Some coworkers in your team will treat you as they are higher - Lack of good relationship between employee in and between teams, they don't even say hello in the morning. - Job always repetitive and boring. - Too much manual job processes stuff. - Feel like master and slave.

3.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

* Agoda is a fast-moving company. There's hardly any red tape relative to other companies and, depending on your manager, you have space to try out your own ideas. In that sense it really feels like a startup. Priorities, org sturcture and roles can change very quickly. * Learning oppotunities in some roles. Due to the lack of structure and the high growth in the business, you can get some pretty awesome oppotunities to learn * Online travel is an interesting business. Depending on the role, you could get to go to different offices around the world (and there are many). * Agoda empowers managers and the role of HR is administrative only. Managers have a lot of power and little oversight from other stakeholders. That's a pro and a con

Cons

* Stratified compensation model. Employing "cheap" labour from Asia is part of the Agoda business model. The company hires cheap labour for functions or roles that are deemed non-crusial to the success of the business (customer support, sales, some developers and other roles), while investing heavily in others. There's a tension in the company regarding the low salaries paid to the "local" Asian workforce vs. the high salaries and stock options typically awarded to Western expats (or Asians educated overseas) and senior management. The management hasn't been able to address it properly. * Weak culture. Agoda prioritizes growth over culture. This means that employees that create a toxic environment are not punished and are sometimes promoted, as long as they can get results. "Be humble"', one of the company's core values, is very out of touch with reality. * Ruled by the Product team. Agoda is ruled by the Product Owners and while many of them are smart and nice people, some are arrogant and difficult to work with. Other important voices in Tech and Business are not heard. * High fatigue leading to high attrition. Lack of oversight on managers, changing priorities and teams and toxic environment can make employees feel unsafe and quit with a very bad taste. I have seen that in multiple occasions and it was very painful to watch.

Viewing 79 - 81 of 2,906 Reviews

Glassdoor has 3,252 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.