Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (143) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 153 reviews)); "Benefit and work life balance is good" ((in 144 reviews)); "good pay and bonus." ((in 94 reviews)); "Great team and atmosphere in the team" ((in 73 reviews))

What are the cons of working at Agoda according to real employee reviews?

"need to perform otherwise there is no career progression" ((in 23 reviews)); "No career path to speak of" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Too much office politics" ((in 12 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,896 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 4, 2026

Top Tech Company in Thailand

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Offering some of the highest salaries for software engineering roles.

Cons

Having a lot of complex IT systems.

4.0

Mar 4, 2026

Fast paced & technical

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely fast Encouraged AI Diverse culture

Cons

Less bond with teams Too technical, almost fully rely on Data and numbers

4.0

Mar 3, 2026

Overall was good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment, Supportive management, great value of perks

Cons

High-stress industry depending on customer regions

Viewing 46 - 48 of 2,896 Reviews

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Jobs at Agoda

Principal HR Business Partner (North America)

Accounting Manager (Rocket Travel by Agoda)

Principal HR Business Partner (North America)

Principal HR Business Partner (Chicago)

Senior Consultant, Learning & Development

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Agoda

Agoda reviews

Ratings by category

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Top Tech Company in Thailand

Fast paced & technical

Overall was good

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