Accor reviews

3.9

78% would recommend to a friend

(2,190 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits and really good company culture

Cons

For the volume of work, the pay is very average

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Accor Response
1y
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The bar team at JPL is welcoming and incredibly knowledgeable! Management listens well! The money is good in the summer! Staff accommodation is very affordable and the benefits are some of the best you could ask for in this industry.

Cons

The union makes tip disputes common and since all unionized employees vote on how they will be distributed servers take the lions share. The money is still good but it can be frustrating knowing you could be making more if tip-out was market rate. The union also blocks management from becoming involved in tip disputes which can cause them to balloon out of control. Overall the union at this location makes your job more difficult.

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Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
5.0
Sep 11, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

It is good property for working

Cons

Salary is also good there

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Accor Response
1y
Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
Viewing 280 - 282 of 2,190 Reviews

Glassdoor has 4,936 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.