Accor reviews

3.9

78% would recommend to a friend

(2,190 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 30, 2024

Recreation Manager

Recommend
CEO approval
Business Outlook

Pros

Nice environment , really nice managment

Cons

There is not enough promotions in the company salaries can be higher

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Accor Response
1y
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
1.0
Sep 29, 2024

High Staff Turn over

Recommend
CEO approval
Business Outlook

Pros

You don’t have to deal with corporate like general manager

Cons

High turnover. No training. Churn and burn attitude to WA hotels

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Accor Response
1y
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor Talent & Culture
3.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly staff, early shifts, good location

Cons

potential night shifts, party guests, low salary

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Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
Viewing 265 - 267 of 2,190 Reviews

Glassdoor has 4,936 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.