Accor reviews

3.9

78% would recommend to a friend

(2,189 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Career Development: Accor places a strong emphasis on professional growth. There are numerous training programs and opportunities for advancement within the organization. I’ve personally benefitted from mentorship and skill-building workshops. Work-Life Balance: The flexibility in scheduling is a significant plus, especially in the hospitality industry. Management is understanding of personal commitments, which helps maintain a healthy work-life balance. Diverse Environment: Working with a global team has enriched my perspective and enhanced my understanding of different cultures. It’s rewarding to be part of such an international company.

Cons

Fast-Paced Environment: While the dynamic nature of the workplace can be exciting, it can also be overwhelming at times. The pace can lead to stress, especially during peak seasons. Communication Challenges: Occasionally, communication across departments can be lacking, leading to misunderstandings. Improved inter-departmental communication could enhance overall efficiency.

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Accor Response
1y
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
5.0
Oct 20, 2024

Excellent

Recommend
CEO approval
Business Outlook

Pros

It's a great company to work

Cons

It takes a long time to get promoted

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Accor Response
1y
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor Talent & Culture
2.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Courage Stay calm, focus and pay attention to the work that has been done

Cons

Take care of the hygiene and monitoring of the hygiene

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Accor Response
1y
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
Viewing 247 - 249 of 2,189 Reviews

Glassdoor has 4,935 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.