Accor reviews

3.9

78% would recommend to a friend

(2,189 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Accor has been an excellent group to work with staff discounts on accomodation and food plus global discounts from anything like room rates to electronics

Cons

None that I can think of

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Accor Response
1y
Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor Talent & Culture
1.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Not much I think everything “good” are just basic entitlements that employees should have

Cons

- multitasking for minimum wage, we were expected to do reception jobs, bar, kitchen, dishwashing etc. it’s just too much. - standing throughout the whole shift so you’ll be standing for at least 8 hours straight. Not even when it was not busy at all and the kitchen and bar was already sparking clean you already did all you can. It’s just bleh. - Can’t have comfortable breaks you’ll feel like there are eyes constantly watching you. - employee benefits are meh. A hotel with a restaurant but not even decent food for employees. Once in a while there would be “good” ones like microwaveable curry but soon got snatched up. Most people just have their own food or get a meal deal.

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Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
4.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Learning all the industry standard practices, people are nice, good expat packages, good staff benefits

Cons

Long hours and some practices are old fashioned

avatar
Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
Viewing 238 - 240 of 2,189 Reviews

Glassdoor has 4,935 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.