Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 84 reviews)); "Great people and ambience to work at" ((in 74 reviews)); "Great team and very diverse" ((in 73 reviews)); "colleagues are friendly and willing to teach" ((in 60 reviews)); "Work life balance is good and you don't take work home with you." ((in 57 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 140 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 89 reviews)); "Long hours and stressful sometimes" ((in 53 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 32 reviews)); "no bonus and a very redundant job" ((in 10 reviews))

Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 19, 2013

Great experience

Employee front office

Recommend

CEO approval

Business Outlook

Pros

Great training, Earger to develop their staff, Professional development , define carreer path, help to evolve within the company. Really good Professional network

Cons

It appears to be dificult to enter the group but as soon as you enter its you don't want leave

3.0

May 24, 2013

An OK experience overall, did work in 2 different hotel branches in 2 different countries.

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Mobility, good recruiting internal system(intraccor). Good and effective recruitment website. Accessibility, depending on what branch you try to get in they tend to accept staff with little to no former experience, they form you and make sure that you stay within the group(again, depending on your luck, management tend to differ).

Cons

Ibis and its concept of giving an unreasonable workload to one person at a time at the customer service's expense(Night auditors in particular), as a matter of fact, when working nightime with no security one person is expected to deal with the reception(calls, reservations, check in and outs and all) AND the bar(at least it works that way for a lot of Ibis in the UK). Little to no care whatsoever for staff security on night shifts, they will tell you they do care, but really they don't.

4.0

Apr 18, 2013

Regional Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Business driven company, great potential and background.

Cons

They should focus more on medium management and leverage talents thus avoid their high turnover.

Viewing 2146 - 2148 of 2,184 Reviews

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Accor

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Reviews by job title

Great experience

An OK experience overall, did work in 2 different hotel branches in 2 different countries.

Regional Director

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