Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 19, 2015

Resident Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Catering and Hospitality industry has always been my passion since over 20years. It was always my ambition to 'Re" secured a General Manager’s position in a high standard hotel.

Cons

In order to gain back a position as such and keep growing for The Accor Group, on the international level I need to improve on certain areas. How to manage a great successful business, exceeding our guest satisfaction and achieved finances target all in once. As well as getting the balance with my personal wish as becoming one of the best and successful women leaders of my kind.

4.0
May 17, 2015

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a great experience to be part of Accor. I began Front Desk Receptionist and after few years I had a Management position. If you are a hard-working person and ambitious you will succeed in this company. Team members are usually very nice and helpful. It is a big family!

Cons

Long hours and weeks, low salary when you begin.

4.0
May 10, 2015

Great People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly place Good training and clear expectations Autonomy with guest interactions is encouraged. Heirachy is not a barrier to communication

Cons

As with all hospitality, hours suck. Poor planning for obvious busy periods or purposeful understaffing Expectation of extra work for little to no reward

Viewing 2089 - 2091 of 2,186 Reviews

Glassdoor has 4,929 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.