Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 84 reviews)); "Great team and very diverse" ((in 78 reviews)); "Great people and ambience to work at" ((in 77 reviews)); "Colleagues were friendly and welcoming" ((in 59 reviews)); "Work life balance is good and you don't take work home with you." ((in 53 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 137 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 84 reviews)); "Long hours and stressful sometimes" ((in 49 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 29 reviews)); "Low pay Michelle Clemen is an abusive manager who causes high turnover rates" ((in 19 reviews))

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 9, 2025

Accor

Director

Recommend

CEO approval

Business Outlook

Pros

1. _Opportunities for growth_: Accor Hotels has a large global presence, which means there are opportunities to move up the career ladder or transfer to different locations. 2. _Collaborative teams_: Many employees appreciate the team-oriented culture, which encourages collaboration and support among colleagues.

Cons

1. _High stress levels_: Working in hospitality can be demanding, especially in roles that involve dealing with difficult customers or managing tight deadlines. 2. _Long, irregular hours_: Employees may be required to work long hours, including evenings, weekends, and holidays, which can make it challenging to maintain a work-life balance.

Accor Response

1y

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture

3.0

Feb 9, 2025

It's not what you know...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are great, some of the staff were really nice.

Cons

No loyalty to staff, you are just a number, replaceable at any point.

2.0

Feb 7, 2025

Worst management

Sales

Recommend

CEO approval

Business Outlook

Pros

a big chain, opportunities for growth

Cons

narrow minded management, a lot of changes and turnover

Accor Response

1y

Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. Kind regards, Accor Talent & Culture

Viewing 175 - 177 of 2,186 Reviews

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It's not what you know...

Worst management

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