Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 90 reviews)); "Great team and very diverse" ((in 75 reviews)); "Environment is great and people are understanding" ((in 69 reviews)); "Work life balance is good and you don't take work home with you." ((in 55 reviews)); "colleagues are friendly and willing to teach" ((in 55 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 141 reviews)); "Poor management and not working on improving." ((in 99 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 55 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 28 reviews))

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 25, 2025

Good place to work

Revenue management

Recommend

CEO approval

Business Outlook

Pros

Friendly team, good location in Hammersmith

Cons

Fewer opportunities to progress outside of Paris HQ

Accor Response

1y

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

1.0

Feb 24, 2025

salary desc

Senior java developer

Recommend

CEO approval

Business Outlook

Pros

work life balance good but not

Cons

Too much micro management in

Accor Response

1y

Thank you for your input. We are very sorry to hear about your unpleasant experience. Please know that your voice is heard and will be used to improve our Heartist experience. If you wish to discuss this further or provide any further feedback, please feel free to contact your manager or HR representative. Kind regards, Accor Talent & Culture

5.0

Feb 23, 2025

Very Happy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've worked at a lot of lousy companies. This is NOT one of them. Respectful leadership and great coordination makes working here a pleasure.

Cons

Building is is desperate need of a refresh. Lots of preventable guest issues. rabid focus on loyalty enrollment at the detriment of the staff's morale

Viewing 160 - 162 of 2,186 Reviews

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