Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, dynamic environment, good opportunities to enhance personal development.

Cons

Can be incredibly busy, poor retention, could do with more staff engagement and team building activities.

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Accor Response
7mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
3.0
Oct 20, 2025

Workplace

Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Understaffed at times, which can cause a lot of stress

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Accor Response
7mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
4.0
Oct 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Helpful,dedicated,be patient, energetic and keep going

Cons

Strong,learner,hardworking, respectful, charming look and smart

avatar
Accor Response
7mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
Viewing 52 - 54 of 2,184 Reviews

Glassdoor has 4,926 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.