Accor reviews

3.9

78% would recommend to a friend

(2,184 total reviews)
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Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a ups and downs

Cons

Always understaffed and some hotels is not cleaned

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Accor Response
4mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
3.0
Dec 22, 2025

comments

Recommend
CEO approval
Business Outlook

Pros

not too much reorg activities here

Cons

long working hour and crowded office space

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Accor Response
4mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
4.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Fantastic company with a lot of scope for impact and development.

Cons

At times, limited support for development to remain agile and upskilled. Can be challenging, as matrixed company can have trouble with accountability.

avatar
Accor Response
4mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
Viewing 34 - 36 of 2,184 Reviews

Glassdoor has 4,926 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.