Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (99) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Sales Manager (33) , Duty Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 94 reviews)); "Great team and very diverse" ((in 82 reviews)); "Environment is great and people are understanding" ((in 76 reviews)); "colleagues are friendly and willing to teach" ((in 54 reviews)); "Work life balance is good and you don't take work home with you." ((in 51 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 142 reviews)); "Poor management and not working on improving." ((in 104 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 84 reviews)); "Long hours and stressful sometimes" ((in 52 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 28 reviews))

What are the top reviewed Accor locations?

Buenos Aires , La Plata , Baradero , Pilar , Puerto Iguazú

Accor reviews

3.9

78% would recommend to a friend

(2,191 total reviews)

Sébastien Bazin

89% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 27, 2024

Toxic culture

Reservations manager

Recommend

CEO approval

Business Outlook

Pros

No pros at all sadly

Cons

Toxic culture, poor management, most have left now

Accor Response

1y

Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. Kind regards, Accor Talent & Culture

4.0

Jul 26, 2024

Part time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture Team work Good management

Cons

There are no cons. Everything was good

Accor Response

1y

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

1.0

Jul 25, 2024

Not walking the talk

General manager

Recommend

CEO approval

Business Outlook

Pros

Lots of different brands in the portfolio

Cons

Instable organisation due to continuous restructuring. Too big making it very impersonal. Weak in HR. If you are lucky your boss will visit you one day in a year. No support if you need help

Accor Response

1y

Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. Kind regards, Accor Talent & Culture

Viewing 328 - 330 of 2,191 Reviews

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ANALISTA DE RECURSOS HUMANOS

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GERENTE DE FRONT | HOTEL SOFITEL LA RESERVA CARDALES

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Toxic culture

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Not walking the talk

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