Accor reviews

3.9

78% would recommend to a friend

(2,191 total reviews)
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Sébastien Bazin

89% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Aug 30, 2024

Guest Service agent

Recommend
CEO approval
Business Outlook

Pros

Programmes staff are put through to enable abilities to go above and beyond for guest satisfaction

Cons

If you live on site you are expected to work more than rostered hours

4.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work environment to work in

Cons

More transparency in the global communication

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Accor Response
1y
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
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Glassdoor has 4,937 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.