AX reviews

4.0

75% would recommend to a friend

(61 total reviews)
avatar

Nick Williams

70% approve of CEO

68% positive business outlook

AX has an employee rating of 4.0 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AX employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

61 reviews
2.0
Sep 20, 2018

Very clicky

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really nice people working there. It can be quite interesting job to do at times. Nice canteen.

Cons

The problem is the company is very old school feel to management. Who every has been there the longest gets the management role, most of the management team have been in the same role for years. Therefore, if you are in the good books of the managers you can get away with anything. Cash is king, if you are in the Sales team you get money thrown at you and can do want you what. There is conflict between the Sales team and the collection team. The company pays out commission before the hire charges are recovered , therefore the sales team can bend the rules and put out cars on hire when they shouldn't. No opportunity to development and fairly poor pay. I experienced some issues of very inappropriate behaviour which was reported to the relevant people but it was swept under the carpet. The customer service of the teams is really poor, if the customer knew what the advisor said about them behind their back they would touch the

avatar
AX Response
3y
Thank you for taking the time to share your feedback. There have been significant changes within the business since the time of your review. The key to our business is our commitment to not only to our clients, but to our colleagues. Our suite of benefits has been revised to ensure they are fit for purpose including a strong focus on Learning and Development. We care for our employees and are dedicated to always improving. If you’d like to provide further feedback, please email hrinbox@ax-uk.com
4.0
Jul 30, 2018

Worked for 5 years, was a good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyed my time here my job role changed frequently which I made it interesting, had a prestige company car which was brand new every 6 months. Nice staff and friendly atmosphere. The canteen is huge and ok food.

Cons

Usual office politics and unrealistic bonuses. No flexible working. Management and teams change all the time. Waste a lot of money chasing there tails.

avatar
AX Response
3y
Thank you for taking the time to share your feedback. There have been significant changes within the business since the time of your review. The key to our business is our commitment to not only to our clients, but to our colleagues. Our suite of benefits has been revised to ensure they are fit for purpose. We care for our employees and are dedicated to always improving our benefits package. If you’d like to provide further feedback, please email hrinbox@ax-uk.com
1.0
Jun 30, 2017

Dead end company, dead end jobs.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice offices, friendly colleagues, spacious canteen area. Used to be a really generous company back in 2008 - 2009 but just gone downhill since then.

Cons

Unless you are in the clique, then you are just a number to them. They don't care that you are a human being, they only care that you slave away and do your job. I was there for 4 years and didn't receive even a 1% pay rise, despite being 10 times as efficient, knowledgeable, dedicated and hard working compared to day one, and I genuinely bent over backwards to make sure every job was done to a very high standard. Work over your contracted hours and nobody makes a peep but come in 5 mintues late and you will be pretty much crucified. They had this 'Late form' you had to fill in which was pathetic yet they didn't have an 'Early form' funnily enough. What's that you say? your child is ill and you need to stay home to look after them? that'll be unpaid. Oh you want to use a holiday day? no, its not a holiday so you will be unpaid. You now want to use that holiday day you couldn't take when your child was ill? computer says no because it coincides with one your colleagues holiday. End of the year and you have excess holidays? You want to sell them back or carry them into next year? Erm, no. denied. Holidays lost because YOU haven't booked them. You get the picture, it's just a horrible company to work for now. Handed my notice in and they were so indifferent, it was hilarious. kind of a, shut-the-door-on-your-way-out kind of thing.

avatar
AX Response
3y
Thank you for taking the time to share your feedback. There have been significant changes within the business including new additions to management team since the time of your review. From the top down, the key to our business is our commitment to not only to our clients, but to our colleagues. Our suite of benefits has been revised to ensure they are fit for purpose. We care for our employees and are dedicated to always improving our benefits package. If you’d like to provide further feedback, please email hrinbox@ax-uk.com
Viewing 55 - 57 of 61 Reviews

Glassdoor has 65 AX reviews submitted anonymously by AX employees. Read employee reviews and ratings on Glassdoor to decide if AX is right for you.