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ASM Research

Part of Accenture

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ASM Research reviews

3.6

61% would recommend to a friend

(388 total reviews)

John Fraser

73% approve of CEO

55% positive business outlook

ASM Research has an employee rating of 3.6 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASM Research employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

388 reviews
3.0
May 7, 2018

help desk analyst

Recommend
CEO approval
Business Outlook

Pros

location was the best enjoyed to quick ride to work

Cons

upper management did not listen to the request of the agents

4.0
Apr 14, 2018

Good company

Recommend
CEO approval
Business Outlook

Pros

Good working environment. No micromanagement. Helpful senior staff.

Cons

As contractors, most cons were a direct result of the clients' lack of knowledge and expertise in running a CRM desk. Reading a few articles and then trying to establish policy and procedures are not the way industry works. CRM desks require consistency in policy and procedures so that the analysts can implement them effectively and client's employees are not confused about the ever-changing procedures.

4.0
Apr 9, 2018

Overall decent company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Telecommute one day a week, great pay, and decent leadership

Cons

There is no room for advancement

Viewing 262 - 264 of 388 Reviews

Glassdoor has 435 ASM Research reviews submitted anonymously by ASM Research employees. Read employee reviews and ratings on Glassdoor to decide if ASM Research is right for you.