Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 69 reviews)); "Great people to work with" ((in 31 reviews)); "Work life balance is good" ((in 18 reviews)); "Have met some great coworkers and working from home is convenient" ((in 16 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 37 reviews)); "Some employees who cheat are praised, yet upper management are clueless." ((in 19 reviews)); "Too many managers for too little staff" ((in 17 reviews)); "Annual bonuses are pretty lousy." ((in 8 reviews)); "no growth opportunities beyond the retail store" ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (584 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews

3.0

Dec 9, 2023

Good company

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits and PTO.

Cons

Too analytical in tracking employees.

4.0

Dec 9, 2023

Take care of yourself

Membership services representative

Recommend

CEO approval

Business Outlook

Pros

they care about their employees

Cons

high-stress environment. need to be on the phone with a new caller every 7 minutes.

1.0

Dec 7, 2023

AAA Mid-Atlantic Roadside Assistance

Roadside assistance

Recommend

CEO approval

Business Outlook

Pros

The only positive thing I would state is if you need overtime you will get it.

Cons

Unfortunately you are talking to people in a high stress situation and quite a few will do nothing but belittle and tell. Supervisors are not helpful in most situations and will refuse to take a call in most situations. You will likely have "forced"overtime near holidays. The training while lengthy will not properly prepare you.

Viewing 100 - 102 of 584 Reviews

Jobs at AAA Club Alliance

Automotive General Service Technician

AAA Associate Retail Travel Agent

Retail Sales Associate

AAA Roadside Assistance Driver

Automotive Repair Technician A