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      AAA Club Alliance

      Engaged Employer

      AAA Club Alliance reviews

      3.2

      49% would recommend to a friend

      (585 total reviews)
      avatar

      Thomas Wiedemann

      49% approve of CEO

      33% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Culture & values

      2.8

      Career opportunities

      2.6

      Senior management

      AAA Club Alliance has an employee rating of 3.2 out of 5 stars, based on 585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      585 reviews
      3.0
      Oct 10, 2011

      Good part time job while in school, but don't expect anything else.

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Set schedule means you always know when you're going to work -Good pay, hourly plus monthly bonuses and holiday pay -Excellent training program

      Cons

      -Requesting off was always impossible unless you had someone cover your shift -Very stressful dealing with angry people all day -Very hard to move up in the company or even change departments

      4.0
      May 9, 2011

      Overall a very good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is very focused on providing the best in class in customer service. The Member First philosophy is not just spoken - it is delivered. There is a very strong sense of community/comraderie among the people who work for AAA. For the most part, teams work extremely well together.

      Cons

      It is very much a good old boys network at the top.

      2.0
      Apr 26, 2011

      they can do better...

      White collar employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      37.5 hour weeks, good people who are under appreciated. They hire people with below par resumes and groom them up.

      Cons

      I have a gripe, this year we are expected to fill out a survey for some independent PR firm in Delaware. However, it's complete BS. Why? because the survey is BS. Rather then seek a reputable firm such as the Great places to work institute, they decide to use some two-bit firm in Delaware. Moreover, when they do get the results, they don't share it with their co-workers, instead they let certain information "trickle" down. Good workplaces allow for transparency, however, AAA MidAtlantic is NOT one of them. They give the illusion that they value input from employees, however, we have NO idea what initiatives were implemented from 3 years prior when they took a similar survey. If they really want true transparency and a environment which makes their employees think that AAA cares, then let the information flow FREELY to all.

      Viewing 571 - 573 of 585 Reviews
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      ReviewsAAA Club Alliance reviews

      Glassdoor has 615 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.