Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 69 reviews)); "Great people to work with" ((in 31 reviews)); "Work life balance is good" ((in 18 reviews)); "Have met some great coworkers and working from home is convenient" ((in 16 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 37 reviews)); "Some employees who cheat are praised, yet upper management are clueless." ((in 19 reviews)); "Too many managers for too little staff" ((in 17 reviews)); "Annual bonuses are pretty lousy." ((in 8 reviews)); "no growth opportunities beyond the retail store" ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (584 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews

2.0

Feb 12, 2015

High expectations, low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a wide variety of clientele to work with. Many locations to work at. Able to provide a wide variety of services.

Cons

Not much room for personal growth. Difficult to balance the amount of customers.

1.0

Feb 3, 2015

Worst work experience ever

Call receiver

Recommend

CEO approval

Business Outlook

Pros

Training was excellent, good cafeteria staff and food, friendly co-workers

Cons

Trainer let go (best worker there), no time to EAT the food in the cafeteria with the awful break schedule ("sure, let me eat lunch at 3pm, no problem!"), co-workers disgruntled and unhappy, no room for advancement, management either avoided you or ran all over you, shift bid (shift selection) where you "lose" the shift you are working and might not be able to actually come in to work when you're told to!

3.0

Jan 30, 2015

To much red tape

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many different areas to work, Marketing, Insurance, Customer Care, Finance, Travel, Driver, Call Center.

Cons

Simply don't listen to their customers, complaints about long waits, contracted tow truck drivers. Additionally this is a company that is very set in their ways, change is a long and slow process.

Viewing 502 - 504 of 584 Reviews

Jobs at AAA Club Alliance

Travel Agent, Full Service, Travel Contact Center

Insurance Call Center Sales Agent

Corporate Travel Agent, After-Hours

Membership Retention Associate (FT, Remote)

AAA Roadside Assistance Drivers