3M reviews

Pompous, arrogant, and far too many "managers" who add nothing to the bottom line, but pound on those who do. Good products, but seriously over-priced. 3M had no problem raising the price many times on numerous products as the financial crunch of 2007-08 was impacting businesses, thinking their sales would not be affected much. They lost many long-time customers just because of the insulting arrogance of doing so. It's a reflection of the mentality of the leadership of this company.

3M has a growth problem due to its internal complexities leading to often times a poor customer experience, an indirect model that makes it difficult to measure end-user sales impact and lack of product innovation which results in pushing antiquated technology/product platforms in the market at a premium price in comparison with competition. In addition to the growth problems, multiple lawsuits loom over the company. From a sales standpoint, the variable compensation system in the U.S. is too complex. Managers and Reps are often times unable to explain it, which is a problem. Additionally, sales organizations are antiquated about their go to market strategies and how to best deploy coverage models within target markets compared to modern sales organizations traditionally found in the SaaS space with clearly delineated roles and responsibilities (BDR/SDR, AE, Sales Engineer, Customer Success, etc.).