Is 3M a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at 3M have rated their employer with 4.4 out of 5 stars in 80 Glassdoor reviews. This is a higher than average score with the overall rating of 3M employees being 3.7 out of 5 stars. Search open Client Support Analyst Jobs at 3M now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at 3M .

Does 3M pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at 3M with 4.3 out of 5 stars based on 80 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at 3M.

What are the top reviewed jobs at 3M?

Sales Representative (139) , Estagiário (122) , Engineer (96) , Manager (96) , Supply Chain Analyst (95) , Machine Operator (75) , Customer Service Representative (66) , Production Operator (66) , Intern (65) , Technical Aide (65) , Marketing (60) , Software Engineer (58) , Sales (57) , Manufacturing Engineer (53) , Analyst (50)

What are the pros of working at 3M according to real employee reviews?

"The benefits are changing and while not as good as they once were they are still not bad." ((in 579 reviews)); "The people are great and supportive" ((in 437 reviews)); "The pay is good and the work great." ((in 433 reviews)); "They have a lot focused groups and activities which shows how inclusive and great their culture are" ((in 325 reviews)); "Good work life balance.Reputed brand and respected company" ((in 237 reviews))

What are the cons of working at 3M according to real employee reviews?

"Poor management poor vision for future" ((in 252 reviews)); "There are frequent layoffs and all employees live in fear of the next round." ((in 98 reviews)); "I had a bad manager whom I got along with but never promoted me." ((in 77 reviews)); "Poor leadership; resting on old innovation laurels; unfavorable workplace if coming from another company" ((in 72 reviews)); "No work life balance and poor upper management" ((in 64 reviews))

3M Client Support Analyst reviews

4.4

78% would recommend to a friend

(80 total reviews)

William M. Brown

100% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Client Support Analyst employees have rated 3M with 4.4 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an excellent working experience there. 3M is rated 27% above average by Client Support Analyst professionals compared to other employers within the Manufactura industry (3.5 stars).

Reviews by job title

80 reviews

5.0

Jun 30, 2015

Responsible for reviewing company bills, assist and provide solutionts to dealers and end consumers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is a great work environment between co-workers. That makes you feel commitment with the company as well as the clients.

Cons

The requirements for the position wasn't the right ones. Customer Service people did more than they have to for the position.

4.0

Jun 15, 2015

SGBG Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, tried to be as flexible as possible. Would do appreciations by giving free food

Cons

Management kept us in the dark a lot, very high expectations and high turn over. There was always lot on my plate

4.0

Mar 11, 2015

Overall this has been a positive place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Many opportunities as there are positions in nearly every job function or field somewhere in 3M.

Cons

In the last 10 years the employees have been increasingly squeezed in their duties; i.e. just when I think I can not possibly be expected to do more, a member of the team moves on and they are not replaced. Majority of employees are overloaded and do not have time in their schedules to improve on themselves career-wise. "Work-life balance" is officially promoted however the scramble to cut costs is negatively impacting workers.

Viewing 67 - 69 of 80 Reviews

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3M Client Support Analyst reviews

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Reviews by job title

Responsible for reviewing company bills, assist and provide solutionts to dealers and end consumers

SGBG Customer Service Rep

Overall this has been a positive place to work.

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