Tell me about a time you had an irate customer and explain how you handled that call?
Work From Home Agent Interview Questions
709 work from home agent interview questions shared by candidates
What makes you a good fit for convergys
How to maximize and minimize windows
They asked me about my previous work History
If I have a stack of applications on my desk, tell me why I should select you for the position
what was the most difficult customer you dealt with, and how did you handle the situation?
Over all the questions are very customer service oriented (behavioral). Question regarding integrity, how resourceful are you at handling IT issues, why should they choose you, how do you handle unhappy customers etc.
I was interviewed online using the skype id face to face. I didn't have headphones available so the interview coordinater asked me to type about my background , ideas and the concepts learned and so interview was conducted in a chat way.
They asked me to remember my interviewers' names.
What separates me from others
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