I already worked there so it was mostly about the work I had already done.
Visitor Services Interview Questions
258 visitor services interview questions shared by candidates
The interviewer asked me to go over my resume with her.
Tell me about a time you had to quickly solve a problem and explain how you went about solving it
Who are your favorite artists? How does your work experience pertain to the role you would like to have here?
Relevant experience and give examples.
What motivated you to apply for this role? If your team member is on lunch break, there is a customer on the phone, a customer waiting in line, a customer needing assistance with photocopying and you needed to sanitise the doors what would you do? Describe a service of the State Library as if the panel are visitors (presentation question).
Tell us about a time where you had to deal with a difficult customer...
What is a good customer service experience according to you.
Whether you have any previous experience of up selling.
How I would embed myself in the team. Some questions were worded oddly and it felt like they were trying to catch applicants out.
Viewing 231 - 240 interview questions