Why are you interested in this specific position?
User Support Interview Questions
9,390 user support interview questions shared by candidates
Describe a project where you had to deal with ambiguity
There was a design exercise where they give you an idea and you need to walk them through your design process and along the way create a design from that idea.
Interview panel was good and knowledgeable
- study product pages and create ideas to increase satisfaction and profitability
What projects have you worked on?
A lot of "Tell me about a time, when..." questions. Make sure all of your answers are very specific and you can give clear examples and outcomes, otherwise they will keep asking. It also included a task, to test your approach to problem solving.
What is the general UX process?
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Name one time you have had to turn around an issue during a difficult situation.
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