I was asked to prepare a research plan around a specific challenge, and had a couple days to prepare for it.
User Support Interview Questions
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I was given an assignment; I have to create a self service flow for a customer who wants to return damaged items in the last order. I was given a reference flow before starting
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What budgets have you managed?
Rather than a question, I was put on the spot to participate in a brainstorming session and then present the ideas to an audience of 15 people.
Tell about yourself? Explain about your roles and responsibilities in your previous company? How do analyse user research data?
How did you work with the engineers offsite.
They asked how I might deal with challenging clients.
What are some universal principles of design?
What was the biggest mistake you made?
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