Why do you want this position?
Universal Banker Interview Questions
588 universal banker interview questions shared by candidates
Tell me a weakness that you have
What is the mission of SunTrust and what stands out to you about it?
Do you do well working alone or in a group? A lot of our universal branches have only one teammate and a manager working at a time for the majority of the year.
I see that you have consulting experience, how could your consulting background play a role within being a personal banker and being able to serve customers?
How would you sell our new credit card to a customer who came into the branch? What characteristics do you have that could benefit the company?
The general goal for the job. Be honest and direct. Don't hide what you have to say. You either get it or you don't, you have nothing to lose by asking questions or voicing your demands. It's fair.
How do you deal with a dissatisfied customer?
Tell me what great customer service looks like?
What does Citizens suck so much?
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