Trust Safety Interview Questions

598 trust safety interview questions shared by candidates

The practical test has got 2 parts: 1st, there are several conversations between buyer and seller. What do you see in these conversations? (in terms of fraud) and what would you do?. The 2nd part is a list of emails addresses and short conversations. Again, what do you see there and what would you do. Other questions are - Why do you want to leave your company - Where do you see yourself in the next 5 years - Which are your KPIs - Provide examples of fraud situations and how do you deal with them
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Trust & Safety Operations Investigator

Interviewed at letgo

3.9
Oct 1, 2018

The practical test has got 2 parts: 1st, there are several conversations between buyer and seller. What do you see in these conversations? (in terms of fraud) and what would you do?. The 2nd part is a list of emails addresses and short conversations. Again, what do you see there and what would you do. Other questions are - Why do you want to leave your company - Where do you see yourself in the next 5 years - Which are your KPIs - Provide examples of fraud situations and how do you deal with them

If a user violates the Community Guidelines, we’ll take action on that user. If a few users act together to violate the Guidelines (for example, by raiding another server), we’ll take action on those users as a group. But what’s the line between taking action on a user specifically versus taking action on a server as a whole? What are the factors that we should take into account when deciding to punish a user or server, and which one of those are most important? Under what circumstances, if any, do you think we should take action against a 5,000 or 50,000 user server if only 10 or 50 or 100 users are causing trouble? Also, if there’s a server that’s disseminating content in violation of the Community Guidelines, are there times when we should ban all users instead of just those sharing the content?
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Trust and Safety Specialist

Interviewed at Discord

4.1
Mar 28, 2019

If a user violates the Community Guidelines, we’ll take action on that user. If a few users act together to violate the Guidelines (for example, by raiding another server), we’ll take action on those users as a group. But what’s the line between taking action on a user specifically versus taking action on a server as a whole? What are the factors that we should take into account when deciding to punish a user or server, and which one of those are most important? Under what circumstances, if any, do you think we should take action against a 5,000 or 50,000 user server if only 10 or 50 or 100 users are causing trouble? Also, if there’s a server that’s disseminating content in violation of the Community Guidelines, are there times when we should ban all users instead of just those sharing the content?

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