My experience at previous job and some situation questions
Trust Associate Interview Questions
1,032 trust associate interview questions shared by candidates
If a user violates the Community Guidelines, we’ll take action on that user. If a few users act together to violate the Guidelines (for example, by raiding another server), we’ll take action on those users as a group. But what’s the line between taking action on a user specifically versus taking action on a server as a whole? What are the factors that we should take into account when deciding to punish a user or server, and which one of those are most important? Under what circumstances, if any, do you think we should take action against a 5,000 or 50,000 user server if only 10 or 50 or 100 users are causing trouble? Also, if there’s a server that’s disseminating content in violation of the Community Guidelines, are there times when we should ban all users instead of just those sharing the content?
Last friday I installed Discord because I was invited to a server by somebody from the LOL Boards. We had some great games and understood each other well. Then yesterday I suddenly found myself banned from the server and blocked by my new friends. After some questioning around on the LOL Boards I found out that I supposedly had sent links to scam sites through PMs via discord. I didn’t do that! Is there a possibility to gain access to my entire protocols of what I did on discord since the creation of my account, because such conversations do not appear in my List. What might have happened? What information can I provide? Halp me prove my innocence!
Discord receives reports for different types of violations ranging from raids, copyright infringement, and policy clarification questions as a few examples. How should Discord go about prioritizing tickets to do first if we had to decide on whether to address a Discord Partner with a 2,000 member server reporting targeted harassment, a hacking server for PUBG with 6,000 members, or a report from a user about being doxxed? What are some factors to consider when prioritizing?
Where do you see yourself in 5 years?
Complete an ambiguous assignment on how you would handle a trust and safety issue.
Why do I want the role
What is your short term, medium term, and long term vision? (If you get an interview they ask really detailed questions about this part?)
Not sure as I got rejected at the very first case study stage. Apply elsewhere.
Questions on how I sorted, analyzed, and interpreted data to create policy recommendations etc.
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