Questions about IT sales? Made no sense. Asked about how many calls in a day I made. No interest in how much money I made for the company, no interest in my awards for high revenue, about being a top sales agent, my travel or cruise sales experience or travel at all.
Was I ready to pay the joining fee today.
How would I tell a customer they don't accept credit cards for the DMV.
There were case scenarios listed.
Interviews questions are just as BS as the test. Same old "Why do you wanna work for us?" "What makes you special?" "Tell me about a difficult situation and how you handled it?" "What is your strength and weaknesses?" "How you think your boss/coworkers would describe you"?
What is a hotel with all of the rooms filled called?
A client has found the exact same holiday for £500 cheaper booking it online themselves. We don't price match or offer discounts so how would you trick/ persuade them to still book it through Audley?
a mixture of "test like " and scenarios questions, to see if you know their product. Don't remember exactly now. The questions where not difficult per se but the tension and the demands
Sell me a fruit, shoes or a place
A few weeks after applying I was e-mailed with written questions which I promptly responded to. I then had a phone interview set up. This was 40-60mins and was thorough. After a few days of juggling with their schedule a full week later I was invited to a full interview. I also had to complete another hour of online personality quizzes and functional IQ tests via computer prior to the interview. The formal interview lasted FOUR HOURS! I was given a walking tour of the two office floors then lead to a small side room for the first of three stages of interviewing. There was a written portion on computer responding to a pretend customer complaint, another segment you will be handed a document detailing fictitious performance numbers on your 'team' and given time to take notes and prepare for how you would approach improvements, etc. Then a panel of three, in my case HR and two British team leads, join you in the room for over an hour of questioning and various scenarios to the point where each of them is completely exhausted and so done with the meeting too. I have been through numerous federal hiring systems for classified level positions that took less time than this. Half a day to handle an interview is ridiculous and reflects poorly on the company as a whole. I was there early in the week for my interview and told I would hear by Friday either way, two weeks later I finally received an e-mail. This approach leads to very serious questions again of how this company is managed overall if it takes up to five weeks to complete interviews with so many committed hours of badly designed interview processes it is a wonder they have any staff at all with the wasted hours of poorly conducted vetting. Needless to say I had already more than decided to apply my energies towards a better run company long before they finally got around to their final decision after the circus they drag applicants through.
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