Some questions that they asked: 1. Tell me about a time that you had to handle/deal with an upset customer 2. Why did you choose Paycom? 3. What skills do you have that will assist you in this role? 4. Provide an example of a time in which you were given a project to complete. 5. Tell me about a time in which you had to rely on others to meet your goal.
What would you bring to the table to be successful?
They asked me to go through my experience, asked me about role relevant challenges and how I overcame those challenges.
What do you think about the position?
The ask about the 5 core competencies which are given to you ahead of time. The main expectation is to have a real world example of those competencies.
Questions on experience, Situational analysis, Expectations from CTS
They made questions about my overall experience working with foreign teams
Which is your largest project managed?
what is ITIL Service Life cycle? what is SLA? How do you decide on the SLA of a particular service? Life cycle of a CI? What are the process in ITIL? Have you done Demand management ?
Salary expectations..
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