The first question just went over the qualifications (are you 21 or older with a college degree)?
Tour Guide Interview Questions
514 tour guide interview questions shared by candidates
Are you available to work Labor Day Weekend?
How comfortable are you public speaking?
They asked about how you would deal with difficult customers
How would you engage children in a tour? What do you think would be a good way to advertise the site?
What would you do if children were climbing and messing on the walls or structure of the site? How would you keep yourself and your tour group safe while out on a tour?
What is an example of a time where you provided good customer service? What do you think is required for good teamwork?
How would you handle a difficult customer?
Not difficult at all, pretty easy job for a pretty easy interview. Maybe "Why should we hire you?" or "Why do you want to work for this company?", but any good interviewee should know how to answer these questions.
Normal questions answered really well
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