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The interview starts off with a role play (if you don't do well you won't continue with the interview). The role play was to act as an agent helping a customer place an order. You will have time before the role play to read the instructions and all the steps that you will be required to complete during the role play. Its a little nerve wrecking but not hard. Just take your time to read the instructions first. Have you ever had a problem with a supervisor and how did you handle it? Why do you want to work for HSN? Tell me about a time when you had a difficult customer? Tell me the last criticism you received from a manager or sup. and how did you resolve it?
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Work At Home Telephone Customer Service Representative

Interviewed at HSN

3.3★
Jun 20, 2017

The interview starts off with a role play (if you don't do well you won't continue with the interview). The role play was to act as an agent helping a customer place an order. You will have time before the role play to read the instructions and all the steps that you will be required to complete during the role play. Its a little nerve wrecking but not hard. Just take your time to read the instructions first. Have you ever had a problem with a supervisor and how did you handle it? Why do you want to work for HSN? Tell me about a time when you had a difficult customer? Tell me the last criticism you received from a manager or sup. and how did you resolve it?

Read a short paragraph please read slow and verbatim meaning word for word and talk as though you are being polite on the phone with a real person that's the real test you will get the job if you read it right no big words
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Telephone Interviewer SDR

Interviewed at NORC at the University of Chicago

3.5★
Sep 22, 2015

Read a short paragraph please read slow and verbatim meaning word for word and talk as though you are being polite on the phone with a real person that's the real test you will get the job if you read it right no big words

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