What do you know about the call center environment? How can TD help advance your career? What are three traits / characteristics you think are important for the job? Tell me about a time when you went above and beyond for a customer. Tell me about a time when you had to deal with an upset customer that was in the right. Tell me about a time when you didn't give up. Where do you see yourself in 5 years?
introduce your partner
What skills you have which fits to this position
Have you ever taken anything that did not belong to you?
How can we help you to advance your professional career?
Questions were mostly about background, experience and education.
How do you deal with an angry customers? What do you think is a legendary services?
How your former employer describe you? What the easy line is?
Why do you want to work at TD? What's your future career plan? Do you know something special about TD?
behavioural questions, such as tell me an example of how you handle angry customers, how do you handle objection (because this is a sales role), whats your strength and weakness
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