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Technical Support Specialist Interview Questions
18,040 technical support specialist interview questions shared by candidates
If Susie, your supervisor, who earned her position, is late back from lunch, do you think she should have to follow the same rules as hourly employees and be held responsible for being late?
There was a written technical test that needed to be completed first before they begin the rest of the interview process. The test was fairly easy. If you didn't pass it though, they won't bother with the rest of the interview although I have heard a coworker say she asked if she could retake the test at another time since she was nervous when she took it and they let her reschedule for another try.
Questions about past technical experience
What is the difference between display:none and visibility:hidden.
Tell me about a time that you dealt with a frustrated customer? What happened and how did you de-escalate the situation?
What would I do if I had a problem customer or client back me against the wall with negativity, how would I handle the situation
A customer contacts you over live chat saying that their pen is not working. What steps would you do to solve the issue?
Do you know what a command prompt is?
Q: What is a VPN?
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