I was asked to build an Agent and showcase it in the technical interview, to show my proficiency with quickly picking up platforms to support.
Technical Support Specialist Interview Questions
18,039 technical support specialist interview questions shared by candidates
Test ability to be able to complete said skill
They asked how I would handle a difficult encounter with a customer over the phone.
What makes you think you are the best got for this role? Tell me about yourself
My background in IT/ What I learned with my mistakes. What I changed in my IT professional life after working many years.
How do you identify dns related issue?
Can you tell me what a DNS stands for and what does it do?
Why are you looking to leave the position you're at?
How many years did you work at xyz?
How do you stay organized?
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