Most difficult question was what was what is the difference between IMAP and POP email. The question was mainly in regards to which is better and how they affect mobile devices.
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
Compare these two lists - how many items are similar?
Why should we choose you over other candidates?
What customer service experience do you have?
Do you have a problem wearing a uniform?
Do you have any experience or knowledge with cellphones, and if yes, which ones? Android, Apple, Windows, Blackberry, etc...?
How to build a computer from scratch. What parts does it need.
nothing difficult about this interview
An end-user who is not technical lost internet access, how would troubleshoot the issue?
Describe a time that you had to deal with an irate customer. What did you do/how did you handle this customer?
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