Interviewer did not have proper technical knowledge to ask any questions
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
"If I gave you $50, how would I spend it?"
If you have 1000 dollars and ten envelops. How would u distribute the money in each envelope so you can provide change to any amount from 1 to 1000
How do you troubleshoot bsod
How would you assist an angry customer?
Basic troubleshooting How to office products questions Basic networking and server admin questions VoIP support experience
What makes you get up every morning ? How well do you know Windows operating environments ? What are your strengths in IT Support and why ?
If you were given several tasks for the day, but upon reviewing them you realize you wouldn't be able to complete them all by the end of your shift, what would you do?
There was no difficulty. It was actually surprising that they are a minimum requirement facility because they hire as fast as they terminate and people leave because it is a difficult job that is rarely rewarding. (When management changes stats knowing there is a network being rebuilt and many things that the agent can not control. Be prepared to handle difficult people and situations.
Name a proud moment that occurred at your previous company. A student has muted audio, what steps would you walk them through to resolve this? How could your experience align with the this position?
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