Tell me a time when you were able to deescalate a customer who was upset?
Technical Support Representative Interview Questions
17,608 technical support representative interview questions shared by candidates
What’s your experience with setting up routers, WiFi, etc?
Have you had any type of customer service experience?
What steps would you take if your wifi didn't work?
Direct them on how to do something (anything)
if its either people or Tech?
Service “A” won’t start. What could be the cause? (service name left out to maintain anonymity)
What do you do to handle stress?
Why did you left your prev job
What is an IP address?
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