Tell me about yourself. Why are you looking into the support engineer role?
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
API's, questions about zendesk operations etc
Describe a experience of work follow the process.
What are your strength and weakness? Any second language do you know?
About linux, security and networking concepts
What is SMTP? What is port 22? What is port 443? <--Where asked the most. Some questions were repeated with different people.
Basic Linux and Networking Concepts
Describe a difficult situation you have encountered and how you dealt with it.
All questions related to stats: basic stuff (mean, median, SD) to CV (coefficient of variation) and Gaussian distribution (bell curve) and other concepts
Is talking with customers something you are comfortable doing?
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