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Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
what is difference between tcp and udp?
How would you help someone having connectivity issues?
How would you describe the colour green to a person who can't see colours?
Describe a time where you dealt with an angry or irate customer
How many DNS record types can you name? What is the difference between an A record and a CNAME record?
how do you handle the anger cx situation
What troubleshooting steps will you take if your internet is not working ?
Why do you think you'd be a good fit here?
Most difficult questions presented during the interview were those of scenario based questions. Meaning how did you handle a particular situation with a user and specifically what steps did you take.
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