They asked me about situations where I had a problem and had to resolve them?
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
Wide array of basic questions regarding tech. Got the impression these people didn't understand the depth as to the depth they were asking. It's like they googled a set of tech related questions and asked them.
How many years have you worked in a call center environment?
Probably one of those open-ended questions about my greatest accomplishment or project at my last job.
What are three internet browsers?
What do you think would be most challenging to you?
A light in your room has stopped working. What steps would you take to troubleshoot this issue?
What do you do if a caller asked to speak to a supervisor
How to troubleshoot a network
I was asked about a time I received positive feedback from an employer or team members
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