Describe a time where you received negative feedback, and how you responded to it.
Technical Support Manager Interview Questions
420 technical support manager interview questions shared by candidates
How would you handle a customer calling with immediate support needs.
Tell us a little about yourself
What's your overall management style?
Tell us of a difficult situation you've overcome.
1. Technical questions on MySQL - SQL. Seemed the interviewer had not taken time to prepare as when I asked clarification questions he was awkward. 2. How to clear backlog, how to prioritize. 3. Valid Questions about people management[a lot of them]. Some were repetitive. 4. How to motivate people? 5. What do you look for a candidate while hiring?
Past experience in handling critical customer issue, people issue.
What's your support philosophy?
People Management, Culture, Management style, Addition responsibilities handled, out of box thinking
Focus on how one helped to improve KPIs and and not just the technical knowledge for the manager position.
Viewing 331 - 340 interview questions
See Interview Questions for Similar Jobs
Help Desk ManagerTechnical Support SupervisorTechnical Services ManagerCustomer Service ManagerHelpdesk ManagerTechnical Support AssociateService Desk ManagerTechnical Support EngineerTechnical ManagerDirector SupportCall Center ManagerService Delivery ManagerSite DirectorTechnical Operations ManagerSenior Manager Customer ServiceDirector Of Technical SupportSupport ManagerTechnical Relationship Manager