A customer states that their companies email isn't syncing with their device. What do you recommend?
Technical Support Engineer Tier Ii Interview Questions
10 technical support engineer tier ii interview questions shared by candidates
How soon you can join?
Why do you want to work in support? There weren't questions so much as they described the role then said, "what do you think, do you want to do that?"
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What is my salary expectations? (probably trying to underpay you for this role) How much I make at my current role? What is my experience with API, give an example?
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Not really any unexpected questions, the interviews went well and I left with a very positive outlook from the entire experience, that along with meeting a lot of very nice and professional people.
How do you build legos?
Why Zoom ? How did you hear about Zoom ? Why do you think you are good for this position ? Tell me about a situation where you had to deal with an angry customer or user ? What interests you most about this job? Some networking questions ? Future Goals ? Tell me about your background and how this position directly applies to your experience ? Personality questions ?
See the above comment for explanation
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