Tell us about yourself. Why do you want to work at Salesforce? Describe three characteristics you think are necessary for this position when dealing with customers? Scenario type questions about dealing with customers. What is a SQL index? Can you write a select statement with a where clause in SQL? Can you write an join statement in SQL?
Problem ticket management , service now incident
How to Handle a difficult customer? How to handle a situation where you are not unaware of the solution
Write a Program in Apex and include SOQL queries in that ( I included apex and SOQL in my resume so they asked)
Anything technical related or process related.
Trigger and batch apex and asynchronous apex
Swap two numbers without third variable
Asked about my Strength and weakness.
Explain about Salesforce Core Values
Prepare well for all the rounds.
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