Video Interview Questions (Pre-recorded stage): 1. Tell us about your professional experience and the responsibilities you had in each position. 2. Do you have experience analyzing logs? 3. Have you heard of the independent contractor cooperation type – is this acceptable to you? 4. Do you have any extra activities such as university studies, courses, or another employment? 5. What is your availability for shifts? 6. Are you comfortable working in cooperation with different clients and adapting to their needs? 7. Do you have the necessary equipment and stable internet connection for remote work? Live Interview with Recruiter: The live interview was more personalized and focused on: How my past experience made me a good fit for their current project. My approach to customer and technical support in different scenarios. Clarification around work arrangements and expectations. They also gave me a presentation on how SupportYourApp works with independent contractors, which included: Project scope Contractor terms and conditions Salary Expectation Question
Technical Support Consultant Interview Questions
176 technical support consultant interview questions shared by candidates
how do you expect your manager to treat you
How was your week, what have you been up to?
They asked questions related to their priniciples
general HR questions, role play to check how good you can speak, Group Discussion on any topics that will be given by the interviewer.
Previous experience
They asked mostly about my nature of previous employment and the skills mentions in the resume
Question on AEM dispatcher & authentication. How you can use selectors to filter the URL instead of passing request parameter.
I was asked to write coding on a white board
a user's network drive is disconnected. how do you walk them through getting access back?
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