How would you handle an irate customer?
Technical Support Associate Interview Questions
637 technical support associate interview questions shared by candidates
Speak randomly on a word whatever comes to your mind for 2 minutes continuously i.e. ID card
What is more important in your opinion, customer support or engineering?
All the round are very easy. Operations round will generally look basic computer knowledge like Windows OS and how to install it.
Are you Interested in NIght Shift
Why you want to work for convergys
Difference between internet and intranet.
Intro, most memorable day, will you be able to work in domestic process, your last weekend, how to enter Bios, safe mode, what is BSOD, types of ram and ROM, how serious are u for this job, what are ur future plans, why BPO after b.tech.
self introduction/ describe about your self?
Reason for bsod and troubleshooting regarding the issue. What is post. How to troubleshoot wifi not working issue
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