Experiencia Costumer Service Pruebas de ingles C1 y C2
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
Share an example of a time you had to deal with a difficult customer. What was the issue? How did you handle it? What was the outcome?
Yadda yadda questions, and technical questions were based on a 2 hour exam, consisting of logic questions and IQ shape pattern questions, and some story problems (logic). Pretty easy.
cash-based accounting vs accrual-based accounting. the fundamental accounting equation. what happens to shareholders equity if COGS decrease.
They asked a few basic programming questions and one logic puzzle involving getting people across a bridge with a limited amount of time and different travel speeds.
Tell me about one of the hardest decisions you had to make
1. If you have a table called Employees that have first names in it how would you select the first name from that table? 2. If you make a change in SQL how do you save it?
Background history, classic intervie questions such as how you managed to handle difficult customer, how you react during stressful situations, what is your objective in 30/60/90 days
General questions about professional background, experiences, about myself and role play ("how/what would I do if..")
What do you know about our company? Why did you choose NEXT, why this role?
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