Very standard questions: how you handle an angry customer? Why you select this company for working? Are you available on May 31 to go for training? What did your previous employer say about you? What did your peers say about you?
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
Technical questions on a workflow or sample support case on using the software and data.
How do i handle escalation case on previous job.
Some basic questions about hardware of PC and troubleshooting.
- What is RAID? - What is a RAID 5? - How do you troubleshoot a Windows BSOD? - How do you troubleshoot a PSOD in ESXi? - You get a call from the customer from large organisation, reporting that their server is down and 1000 users are affected. How would you respond and what would you do?
What's the most important concept of providing exceptional customer service?
My best work is done by myself or in a group environment?
Why do you want to work in support?
Technical. Mouse doesn't work and move in the screen. What should I do.
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