If you got a difficult customer on the phone, how would you respond?
Technical Support Agent Interview Questions
437 technical support agent interview questions shared by candidates
Talk about your previous work experiences
Have you any experience with customer service?
Basic HR questions like Introduce yourself, your points of strength, what do you know about customer service, where do you see yourself in 5 years etc... For the Technical Interview there were a bunch of basic networking questions like what's MAC address, NAT, Router vs Switch etc...
Tell us about your first job
None, you would have to be very stupid not to be able to answer any of their questions
What do you know about the company?
How skilled are you at using a drill and screw driver?
Have you ever done any DIY projects at home?
"Explain a time when you were unable to assist your customer."
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