Technical Support Agent Interview Questions

437 technical support agent interview questions shared by candidates

Basic HR questions like Introduce yourself, your points of strength, what do you know about customer service, where do you see yourself in 5 years etc... For the Technical Interview there were a bunch of basic networking questions like what's MAC address, NAT, Router vs Switch etc...
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First Level Technical Support Agent

Interviewed at TE Data

3.7
Apr 14, 2016

Basic HR questions like Introduce yourself, your points of strength, what do you know about customer service, where do you see yourself in 5 years etc... For the Technical Interview there were a bunch of basic networking questions like what's MAC address, NAT, Router vs Switch etc...

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Glassdoor has 437 interview questions and reports from Technical support agent interviews. Prepare for your interview. Get hired. Love your job.