Tell me time when you had a angry customer and needed to take care of the situation?
Technical Support Agent Interview Questions
437 technical support agent interview questions shared by candidates
Ridiculous questions, expecting you to know everything, probably because they’re unwilling to offer training
Tell me something about yourself?
No question was unexpected.
What is the difference between an excellent and a good support service ?
How would you handle a difficult customer?
None. Basic Interview questions regarding the position.
How do you know you have provided great customer support?
Tell me about a constructive feedback you received and how you dealt with it
Prior knowledge of computer and technology
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